Published on May 22, 2005 By ctophermurray In Multiplicity
I've had some difficulty with the non-pro version of Multiplicity and City of Heroes. I use the left computer for the primary and the computer on the right side as secondary. During gameplay I will run into this problem. I move the mouse to the right screen and switch computers. Then I move back to the primary and drop both mouse and keyboard control in City or Heroes. If I alt tab out of COH I can see that I still have control of both mouse and keyboard in other programs. If I move back to the secondary I have control over both on the secondary but short of unloading Multiplicity and COH on the primary and restarting both I haven't been able to find a solution. My Thanks, C
Comments (Page 2)
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on Mar 16, 2006

I am a new user to Multiplicity just bought the std version last night.  I mainly play WoW and haven't had any issues.   One thing that leaps out at me reading this thread....


Is there any commonality among all of you beyond CoH, EQ etc etc.... could you all be using the same brand keyboard/mouse with drivers that may be causing issues? 


I am using a Logitech G15 keyboard and G5 mouse.   Some of you may want to start building a list of your mouse/kb hardware and driver levels to help stardock try and reproduce or determine if there is a common denominator.


Niel.  You were unable to reproduce this issue when all these users had the issue... what is your setup???

on Mar 22, 2006
Hi Neil, Thanks for the response. The problems only arise in those games after extended play and extended switching, at least 30 minutes.

The problem happens where the machine running the full screen games is primary.
on Mar 27, 2006

I am running into the very same problem. I downloaded the trial version and was AMAZED at how easy it was to switch between chars. Needless to say I was Highly dissapointed when the main system locked up. Please let me know what I can do to help solve this problem. Mult is a godsend!



BTW, mine happend within minutes once and after about 10 seconds the second time.

on Apr 12, 2006
I also noticed that it takes keystrokes and mouse movment to cause it to fail. I left my system running with two caracters standing around selling stuff all night long, Mult worked just fine all night. However after a little while of playing with those characters, EQ locked on Primary.
on Jun 21, 2006
Im having the same isssue also.. has there been a fix or a work around on this yet?
on Jun 21, 2006
Trouble with City of Heroes
5/22/2005 6:58:32 PM ctophermurray
This is one long-lasting bug. Kinda sad.  
on Jun 21, 2006
Ya it is.. I bought this program so that I could use my other computer while still playing my game.. This has been this way since I bought it but I thought there might have been a fix or something coming out but its taking way to long. Has there not been anything resolved yet?
on Jun 21, 2006
I have a feeling it might be an anti cheat system in the game itself.
on Jun 21, 2006
Hey Neil, From what I know about this game there are no cheats that are out like any type of exec cheats. This game is an MMORPG and from what I found there has been no recorded cheats that run on the PC itself after this updater finishes. The game loads up fine and without a problem and everything works great. Its after a little while that this program comes up after switching from pc to pc a few times then the main pc with the mouse and keyboard locks up but the game will keep going, no crash lines or anything else going on not like the comp locks up and needs a reboot its like it loses connection once it comes back in. IS there any type of setting I can try or a resync or anything? Thanks again
on Jul 12, 2006
Still nothing nor a reply that something is being done???? This program is useless to me until u guys can resolve this issue.. The fist time this issue came up was By ctophermurray
Posted May 22, 2005 18:58:32. That was may 22nd and its now july 12 and still nothing is being done to resolve this. IF your unable to resolve this / come up with a fix then i need a refund for my money. If this is being worked on you can let us know but it seems to be a very big issue that i guess does not seem to be worked on..
on Jul 12, 2006
We are looking into this and any info you can provide about what you are doing when it happens would be helpful.
on Jul 12, 2006
I have the game on full screen running.. ill set it so i dont have to click anything to switch over to the second pc and it will switch over fine. Ill go back to the main pc and everything is working.. ill play for a little while and then switch over to the second pc.. If i switch back to the main pc the mouse and keyboard no longer work for the main pc.. i need to shut the game down and restart it.. its the same if i just leave the game and not switch for a little while but if i switch again it just locks up.. Is there some kind of time out session or something? It just seems to happen on the main pc the second 1 never locks up and will work fine. let me know what else you need or any questions you might have and ill do my best.. thanks
on Jul 22, 2006
So how many sales do you think you've lost over the past year due to this problem? I mean, I know I'm one, so there has to be others. I'm a Lineage II player - when I run the game on my secondary computer (my laptop), I can't move the cursor or input text on the secondary, and the focus won't return to the primary unless I use Scroll Lock switching. I haven't even tried trying running it on my primary, because the point of this setup was letting me play the game on the nicer laptop display and gfx hardware while using my fullsize desktop mouse and keyboard. You obviously know your target audience is largely made up of gamers, because you advertise to them. That means this bug should be top priority, right underneath anything that compromises security. And taking over a year to solve a top priority problem, and still not presenting any kind of time table or even a real status update looks really shoddy from a business point of view. Even Microsoft can do better than that. Neil is right, it probably does have to do with anti-cheating safeguards. Most of these games run software that complicates the ability to have a third-party program enter input to discourage people from creating 'bot' software. But there's still bot software which functions somehow - and more than that, MaxVista seems to have found a way around it, as well as offer thier product for $10 cheaper. So what's the hold up?
on Jul 22, 2006

We now have access to the game and will be performing tests this week.

mordacity: The reported problem here is with playing on the PRIMARY.  If you are having a problem on the secondary, then it may be the game is rejecting input that is not coming from the local mouse / keyboard. 

Previously ActiveWords had a similar problem with rejecting input which they have now resolved based on input from ourselves.

on Jul 24, 2006
Correct it is with the PRIMARY. Even when the PRIMARY stops working the secondary still works.. Just an issue with the PRIMARY.. Thanks neil and hope this gets fixed!!
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